1. Who we are
This policy explains how Allbms Systems Ltd ("Allbms", "we", "us") collects, uses and protects personal data when you visit our website, contact us, or engage us for building management systems (BMS) design, installation, maintenance or related services.
Data controller: Allbms Systems Ltd, The Mill, Hatfield Heath, Bishop's Stortford CM22 7DL. Contact: contact@allbms.co.uk · 020 8088 4217.
2. What we collect
Depending on how you interact with us, we may collect:
- Contact details (name, email, phone number, company) submitted via forms or email
- Enquiry and project details you share with us
- Recruitment information submitted through our Careers page
- Technical data such as IP address, browser type and pages visited, via standard web logs/analytics
3. How we use it
We use personal data to respond to enquiries, provide quotes and deliver contracted services, manage supplier and client relationships, process job applications, and meet legal and contractual obligations. We do not sell personal data to third parties.
4. Legal basis for processing
We rely on one or more of the following legal bases under UK GDPR: performance of a contract, legitimate business interests, compliance with a legal obligation, and consent (for example, for marketing communications).
5. Sharing your data
We may share data with subcontractors, manufacturers or partners where necessary to deliver a project, and with professional advisors, regulators or authorities where required by law. We do not share data with third parties for their own marketing purposes.
6. Data retention
We retain personal data only as long as necessary for the purposes it was collected, including to satisfy legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
7. Your rights
Under UK GDPR you have the right to access, correct, delete or restrict use of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO).
8. Cookies
Our website may use essential and analytics cookies to help it function and to understand how visitors use the site. You can control cookies through your browser settings.
9. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.